Terms and conditions, obligations, cancellation fees, data protection

Privacy Policy Scope

This privacy policy informs users about the nature, scope, and purpose of the collection and use of personal data by the responsible provider (wilsterberg-hoffmann.com) on this website (hereinafter "Offering"). The scope of this policy is limited to the content pages provided by the provider, not to the entire offering (the entire website).

1. Data protection at a glance General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is all data that can be used to identify you personally. Detailed information on data protection can be found in our data collection policy listed below this text on our website.

Who is responsible for data collection on this website? Data processing on this website is carried out by the website operator. You can find their contact details in the website's imprint.

How do we collect your data? Your data is collected, on the one hand, when you provide it to us. This may, for example, be data you enter into a contact form. Other data is automatically collected by our IT systems when you visit the website. This primarily involves technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter our website.

What do we use your data for? Some of the data is collected to ensure the error-free delivery of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data? You have the right to obtain information about the origin, recipient, and purpose of your stored personal data at any time and free of charge. You also have the right to request the correction, blocking, or deletion of this data. You can contact us at any time at the address provided in the imprint for this purpose and for other questions regarding data protection. You also have the right to lodge a complaint with the responsible supervisory authority.

2. General information and mandatory information on data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy. When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains which data we collect and what we use it for. It also explains how and for what purpose this happens. We would like to point out that data transmission over the Internet (e.g. when communicating by email) can have security gaps. Complete protection of data against access by third parties is not possible.

Note on the responsible body: The responsible body can be found in the imprint on this website. The data processor for this website is: Ferienwohungsvermietung Hoffmann, Wilsterberg 2b, 24358 Ascheffel, Tel. 49 4353 9980284, Email: info@wilsterberg-hoffmann.com. The responsible body is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Revocation of your consent to data processing: Many data processing operations are only possible with your express consent. You can revoke your consent at any time. An informal email to us is sufficient for this purpose. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation. Right to lodge a complaint with the competent supervisory authority In the event of violations of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability: You have the right to have data that we process automatically based on your consent or in fulfillment of a contract transferred to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if technically feasible.

SSL or TLS encryption: For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the browser's address line changing from "http://" to "https://" and by the lock symbol in your browser's address bar. When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Encrypted payment transactions on this website: If, after concluding a paid contract, you are required to provide us with your payment details (e.g., account number for direct debit authorization), this data is required to process the payment. Payment transactions using common payment methods are carried out exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. With encrypted communication, your payment details that you transmit to us cannot be read by third parties.

Information, blocking, deletion: Within the scope of applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, its origin and recipient, and the purpose of data processing. If necessary, you have the right to correct, block, or delete this data. You can contact us at any time at the address provided in the legal notice for this purpose and for other questions regarding personal data.

Objection to advertising emails: The use of contact data published in accordance with the imprint obligation to send unsolicited advertising and information materials is hereby prohibited. The operators of the website expressly reserve the right to take legal action in the event of unsolicited advertising information being sent, for example, through spam emails.

3. Data Protection Officer:

We have appointed a data protection officer for our company. Email: info@wilsterberg-hoffmann.com

4. Data collection on our website, cookies:

Some of our websites use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit. You can set your browser so that you are informed when cookies are set and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close the browser. Deactivating cookies may limit the functionality of this website. Cookies that are necessary to carry out electronic communication or to provide certain functions you have requested (e.g. shopping cart function) are stored on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimized provision of its services. If other cookies (e.g. cookies to analyze your surfing behavior) are stored, these are treated separately in this privacy policy. Server log files The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are: Browser type and version Operating system used Referrer URL Host name of the accessing computer Time of the server request IP address This data will not be merged with other data sources. The basis for data processing is Art. 6 (1) (f) GDPR, which permits the processing of data to fulfill a contract or to take measures prior to entering into a contract. Contact form If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass this data on without your consent. The processing of the data entered in the contact form is therefore exclusively based on your consent (Art. 6 (1) (a) GDPR). You can revoke this consent at any time. Simply send us an informal email. The legality of the data processing operations carried out up to the time of revocation remains unaffected. The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g., after your request has been processed). Mandatory statutory provisions—in particular, retention periods—remain unaffected.

Registration on this website You can register on our website to use additional functions on the site. We will only use the data you enter for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration. For important changes, such as those relating to the scope of services or technically necessary changes, we will use the email address you provided during registration to inform you. The data you entered during registration is processed on the basis of your consent (Art. 6 (1) (a) GDPR). You can revoke your consent at any time. All you need to do is send us an informal email. The legality of any data processing that has already taken place remains unaffected by the revocation. The data collected during registration will be stored by us for as long as you are registered on our website and will then be deleted. Statutory retention periods remain unaffected. Data transfer upon conclusion of a contract for services and digital content We only transfer personal data to third parties if this is necessary for the purpose of contract execution, for example to the credit institution responsible for payment processing. Further data transfer will not occur or will only occur if you have expressly consented to the transfer. Your data will not be passed on to third parties without your express consent, for example for advertising purposes. The basis for data processing is Art. 6 (1) (b) GDPR, which permits the processing of data to fulfill a contract or for pre-contractual measures.

5. Newsletter, Newsletterdaten:

If you would like to receive the newsletter offered on the website, we require an email address from you as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive the newsletter. Further data will not be collected or will only be collected on a voluntary basis. We use this data exclusively to send the requested information and do not pass it on to third parties. The data entered into the newsletter registration form is processed exclusively on the basis of your consent (Art. 6 (1) (a) GDPR). You can revoke your consent to the storage of the data, the email address and their use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation. The data you have provided to us for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted after you unsubscribe from the newsletter. Data that we have stored for other purposes (e.g. email addresses for the members area) remain unaffected.

6. Plugins and tools

YouTube This website may use plug-ins from the YouTube site operated by Google. The site is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plug-in, a connection is established to the YouTube servers. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you allow YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account. YouTube is used in the interest of an appealing presentation of our online offerings. This represents a legitimate interest within the meaning of Art. 6 (1) (f) GDPR. Further information on how user data is handled can be found in YouTube's privacy policy at: https://www.google.de/intl/de/policies/privacy.

Vimeo Our website may use plugins from the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA. When you visit one of our pages equipped with a Vimeo plugin, a connection is established to the Vimeo servers. The Vimeo server is informed which of our pages you have visited. Vimeo also receives your IP address. This also applies if you are not logged in to Vimeo or do not have a Vimeo account. The information collected by Vimeo is transmitted to the Vimeo server in the USA. If you are logged in to your Vimeo account, you allow Vimeo to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your Vimeo account. Further information on how user data is handled can be found in Vimeo's privacy policy at: https://vimeo.com/privacy.

Google Web Fonts This website may use so-called web fonts provided by Google for the uniform display of fonts. When you visit a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. For this purpose, the browser you use must establish a connection to Google's servers. This means that Google knows that our website was accessed via your IP address. Google Web Fonts is used in the interest of a uniform and appealing presentation of our online offerings. This represents a legitimate interest within the meaning of Art. 6 (1) (f) GDPR. If your browser does not support web fonts, a standard font from your computer will be used. Further information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/.

Google Maps This site uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. Google Maps is used in the interest of an attractive presentation of our online services and to make the locations specified by us on the website easy to find. This represents a legitimate interest within the meaning of Art. 6 (1) (f) GDPR. Further information on how user data is handled can be found in Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.